Privacy Policy

At AK Engineering (Medway) Ltd], we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

1.1 Personal Information

We may collect personal information from you when you interact with our website, including when you fill out forms or contact us for support. This may include your name, email address, phone number, and other contact details.

1.2 Non-Personal Information

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and the pages you access. This information is collected for statistical purposes and helps us improve our website and services.

Use of Information

2.1 Personal Information

We use the personal information we collect to provide and improve our services, communicate with you, process your requests, and fulfil our contractual obligations. This may include responding to your enquiries, sending you updates, and providing customer support.

2.2 Non-Personal Information

Non-personal information is used to analyse trends, administer our website, track user movements, and gather demographic information for internal purposes. This information helps us understand how users interact with our website and enables us to enhance your experience.

Cookies

We use cookies to collect certain information automatically when you visit our website. Cookies are small text files that are stored on your computer or device by your web browser. They help us personalise your experience and remember your preferences. You can manage or delete cookies through your browser settings.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing our services. These third-party service providers are obligated to protect your information and may only use it to perform services on our behalf.

We may also disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or the safety of others.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws. These may include the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing activities. To exercise your rights, please contact us using the information provided in the “Contact Us” section below.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information. By continuing to use our website or services after any changes, you acknowledge and agree to the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at info@akengineering.co